Learn more on process mining use cases, benefits and steps to choose the right vendor by downloading our whitepaper: Explore Process Mining Pair Methodology with Technology for Process Improvement.Process Mining and Automated Process Discovery. ![]() Further readingĭiscover more on process mining capabilities and how they can improve and manage business processes: If the process requires regulation from a third party, constant monitoring can also ensure that processes following the happy path comply with rules and standards.įor instance, South African construction and material company Afrisam deployed process mining to monitor their operations in real-time and identify and visualize their risks. As a result, analysts can constantly monitor their processes to determine and correct errors and frictions. Constantly monitor corrected processesĬonformance analysis, another core process mining capability, can allow users to compare happy paths against corrected processes to assess the compliance levels. Once Terberg executives establish the happy path and ensure that employees internalize it, they could reduce costs and save time. The company identified a high number of delayed deliveries and discovered that deviations were related to the warehouse management processes. These improvements include actions such as:įor example, Terberg, an industrial transportation company from the Netherlands leveraged process mining for their purchase-to-pay and accounts-payable processes. ![]() Based on their insights, the users can recommend changes to enhance these disrupted processes. To do so, they can benefit from the automated root-cause analysis feature that many process mining vendors offer. Users can analyze these process variants and pinpoint the root causes behind them. Processes can have various deviations from the happy path due to errors and inefficient practices. Seamlessly detect deviations with underlying reasons Source: IBM Cloud Pak for Business Automation 2. The figure below shows how a process mining tool can discover, map and compare operational workflow against performance KPIs. Analysts mark the process flows with higher costs, delays or waiting time as unhappy paths and choose the process model which provides the desired outcome at the lowest expense and shortest time as the happy path. With process discovery, users can map how processes are executed and compare them to process performance KPIs. Process discovery is a core process mining capability that helps users automatically collect, analyze and model process data to identify the happy path. Automatically identify happy paths in your processes The way process mining can streamline testing for happy paths include: 1. And simulate change scenarios and calculate the ROI with a digital twin of an organization (DTO).Easily pinpoint deviations, errors and case variations with their root cause,.Constantly monitor these paths against pre-defined process KPIs with Insight to Action Capability,.Automatically discover and model their happy paths based on process data and user interaction,.IBM Process Mining and Task Mining allow users to Process mining can be a useful tool for determining process happy paths since it can automatically discover and model processes and compare these workflows against ideal models or performance KPIs. To do so, analysts map happy paths as an activity diagram where they can show the flow of actions with arrows and geometrical figures. Happy path testing verifies that the required validation is met, and there are no other scenarios that produce better results than the happy path. For example, in a loan approval process, a happy path refers to zero errors in tasks and activities and a smooth flow until the final response. What is a happy path & how to test them?Ī happy path, also known as happy flow, is the most efficient and effective workflow from the first step until the final one. In this article, we’ll go over 3 ways you can benefit from process mining to identify, model and test happy paths. However, this strategy can be challenging and time-consuming without process intelligence software like process mining. One way to manage your operations efficiently and effectively is to identify happy paths and standardize all business processes according to them. As business leaders and analysts are already aware, efficient and effective management of business processes can reduce costs, save time and improve customer experience to the extent that it can even prevent disastrous scenarios like Chernobyl.
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